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Vulcan Hire

Terms of service

*You accept the these term when you pay a deposit.

Payment
1.1 Deposits
  1.1.1 A deposit of 30% is required for the booking & reservation of any hired item.
  1.1.2 The company charges for the rental period of the booking.
  1.1.3 Booking deposits are non-refundable up to 3 months before the date of an event, however they may be used to reschedule the booking to a  different date. Rescheduling may occur administrative charges. Rescheduling must be made within 30 days of the cancellation of the original event. If cancelled before 3 months of the event, an administrative charge will be applied for time spent on your cancelled booking.
1.2 Payment for the remaining balance of the rental is due the week before the rental at the latest, late payment or non payment can result in non delivery of any items.
1.3 In the event of non-payment, and when the card is declined, the company reserves the right to place the matter in the hands of debt recovery agents and shall be entitled to a full reimbursement of any fees or disbursements paid to the debt recovery agent to aid recovery of monies outstanding to the Company.
1.4 When paying by card this will incur a 3 - 3.5% fee.

2. Liability
  2.1 As soon as the company has left the delivery, until the company returns for collection of equipment, all liability is held by the renting party.
  2.2 Regarding the point above:
  2.2.1 The renter should never leave equipment unattended.

3. Lease
  3.1 The customer agrees to lease the equipment from the hirer, and the hirer agrees to lease the equipment to the customer in accordance with the terms set out in this agreement.

4. Damage waiver & Damage
  4.1. Our damage waiver is added by default to all orders that Glasgow Gazebo Hire Ltd engages in
    4.2.1 The Damage waiver does not provide coverage for the customer in the following situations:
        4.2.1.2 Improper use of equipment
        4.2.1.3 Theft of equipment
        4.2.1.4 Cleaning of Overly soiled equipment
        4.2.1.5 Movement of “Fixed” Equipment
            4.2.1.5.1 Fixed equipment refers to equipment that is attached or fixed to any surface or equipment such as heaters attached to structure framework, or framework fixed to the ground via pegs, ballast, ratchets etc, and to equipment that is expected to remain where the company places it upon delivery (e.g., Flooring that is installed inside a structure or walls on a structure should not be removed)
        4.2.1.6 If the situation is not included within this document, then the company has the right to determine where coverage is, and is not, offered:
    4.2.2 The Damage waiver provides coverage for accidental damages to equipment and damage that may be occur during the regular use of the equipment.
    4.2.3 If damage is caused to equipment that is out with normal use e.g. paint staining, broken chairs etc. the company reserves the right to charge the full replacement costs of any damaged equipment.
    4.2.4 The damage waiver will not provide coverage if it is clear that proper care has not been taken, such as leaving furniture outside etc
    4.2.5 If tape is used anywhere on any marquee or gazebo structure the company reserves the right to charge a cleaning fee

5. Underground & above ground services
  5.1 It is the hirer’s responsibility to provide the company with the location of any underground services (gas, water, electricity etc) that could be damaged by marquee fixing spikes. The hirer will be responsible for any costs associated with the repair to unmarked/unidentified services and associated costs relating to their interruption resulting from not being identified to the company.

6 Weather and force majeure
    6.1 If the company deems the event or rental as unsafe due to any factors out with the reasonable control of the company including but not limited to extreme weather, then the company reserves the right to deny the delivery and fulfilment of the rental or event.
    6.2 Payment in the event of any force majeure is as followed:
    6.2.1The balance of the travel and loading time is charged only.
    6.2.2 The remaining balance of the rental will not be charged

7. Delivery
    7.1 The company reserves the right to schedule or reschedule the delivery of equipment as it sees fit and cannot be help liable for any circumstances out with the company’s control.
    7.2 The company typically delivers several days in advance, though the company is in no way obligated to do this and does not charge for this service, and as such cannot be held responsible for any complications arising from a later delivery than anticipated, this includes the customer planning events dependent on the rented equipment before the commencement of the “rental period”, and within the deliverable period.

8. Use of equipment
    8.1 The hirer will use the equipment in a good and careful manner and will comply with all of the manufacturers requirements and recommendations respecting the equipment, including, but not limited to, the environment and copyright law.
    8.2 The Hirer will use the Equipment for the purpose for which it was designed and not for any other purpose.
    8.3 Unless the Hirer obtains the prior written consent of the Owner, the Hirer will not alter, modify or attach anything to the Equipment unless the alteration, modification or attachment is easily removable without damaging the functional capabilities or economic value of the 
Equipment. 

9. Insurance
    9.1 The Hirer will, during the whole of the Term and for as long as the Hirer has possession of the Equipment, take out, maintain and pay for insurance against loss of and damage to the Equipment for the full replacement value of the Equipment and will name the company as the loss payee.
    9.2 The insurance will be in the joint name of the company and the Hirer so that both the company and the Hirer will be protected from liability and will provide primary and non-contributing coverage for the company. The insurance policy will have a provision that it will not be modified or cancelled unless the insurer provides the company with thirty (30) days written notice stating when such modification or cancellation will be effective.
    9.3 Upon written demand by the company, the Hirer will provide the company with an original policy or certificate evidencing such insurance.
    9.4 The Hirer appoints the company as the Hirer's attorney-in-fact ("Attorney") with the power to maintain the above insurance and to secure payments arising out of any insurance policy required by this Agreement. The Attorney has the power to do all acts that are necessary or desirable to secure such payments.
    9.5 If the Hirer fails to maintain and pay for such insurance, the company may, but is not obligated to, obtain such insurance, but if the company
does obtain such insurance, the Hirer will pay to the company the cost of such insurance upon notification from the Owner of the amount.
10 Taxes
    10.1 The Hirer will report and pay all taxes, fees and charges associated with the Equipment, with the use of the Equipment, and with revenues and profits arising out of the use of the Equipment, including, but not limited to, sales taxes, property taxes, and licence and registration fees. The Hirer will pay any and all penalties and interest for failure to pay any tax, fee or charge on or before the date on which the payment is due. The Hirer will pay any and all penalties and interest for failure to report required information to any taxing authority with jurisdiction over the Hirer or the Equipment. If the Hirer fails to do any of the foregoing, the company may, but is not obligated to, do so at the Hirer's expense.
    10.2 Notwithstanding any other provision of this Agreement, the Hirer will not be required to pay any tax, fee or charge if the Hirer is contesting the validity of same in the manner prescribed by the legislation governing the imposition of same, or in the absence of a prescribed form, in a reasonable manner. However, the Hirer will indemnify and reimburse the company for damages and expenses incurred by the company arising from or related to the Hirer's failure to pay any tax, fee or charge, regardless of whether the Hirer is contesting the validity of the same or not.
    10.3 If the Hirer fails to pay any and all taxes, fees, and charges mentioned in this Agreement and the company, on behalf of the Hirer, pays the same, the Hirer will reimburse the company for the cost upon notification from the company of the amount. 

11 Notice to hirer
    11.1 This is a lease. You are not buying the Equipment. Do not sign this Rental Agreement before you read it. You are entitled to a completed copy of this Agreement when you sign it. 


Vulcan Hire

Privicy Policy

Vulcan hire Privacy Policy

Vulcan hire is a trading name of Glasgow Gazebo Hire Ltd  

Introduction

This Privacy Policy outlines Glasgow Gazebo Hire (" we ", " our " or " the Company ") practices with respect to information collected from users who access our website at www.glasgowgazebohire.com (" Site "), or otherwise share personal information with us (collectively: " Users "). 

Grounds for data collection 

Processing of your personal information (meaning, any information which may potentially allow your identification with reasonable means; hereinafter " Personal Information ") is necessary for the performance of our contractual obligations towards you and providing you with our services, to protect our legitimate interests and for compliance with legal and financial regulatory obligations to which we are subject.

 

When you use the Site, you consent to the collection, storage, use, disclosure and other uses of your Personal Information as described in this Privacy Policy.

 

We encourage our Users to carefully read the Privacy Policy and use it to make informed decisions. 

What information we collect?

We collect two types of data and information from Users. 

 

The first type of information is un-identified and non-identifiable information pertaining to a User(s), which may be made available or gathered via your use of the Site (“ Non-personal Information ”). We are not aware of the identity of a User from which the Non-personal Information was collected. Non-personal Information which is being collected may include your aggregated usage information and technical information transmitted by your device, including certain software and hardware information (e.g. the type of browser and operating system your device uses, language preference, access time, etc.) in order to enhance the functionality of our Site. We may also collect information on your activity on the Site (e.g. pages viewed, online browsing, clicks, actions, etc.).

 

The second type of information Personal Information which is individually identifiable information, namely information that identifies an individual or may with reasonable effort identify an individual. Such information includes:

  • Device Information: We collect Personal Information from your device. Such information includes geolocation data, IP address, unique identifiers (e.g. MAC address and UUID) and other information which relates to your activity through the Site.

  • Registration information: When you register to our Site you will be asked to provide us certain details such as: full name; e-mail or physical address, and other information.   

How do we receive information about you?

We receive your Personal Information from various sources:

  • When you voluntarily provide us your personal details in order to register on our Site;

  • When you use or access our Site in connection with your use of our services;

  • From third party providers, services and public registers (for example, traffic analytics vendors).

What information we collect?

We do not rent, sell, or share Users’ information with third parties except as described in this Privacy Policy.

 

We may use the information for the following:

  • Communicating with you – sending you notices regarding our services, providing you with technical information and responding to any customer service issue you may have;

  • To communicate with you and to keep you informed of our latest updates and services;

  • To serve you advertisements when you use our Site (see more under "Advertisements"); 

  • To market our websites and products (see more under "Marketing"); 

  • Conducting statistical and analytical purposes, intended to improve the Site.

In addition to the different uses listed above, we may transfer or disclose Personal Information to our subsidiaries, affiliated companies and subcontractors.

 

In addition to the purposes listed in this Privacy Policy, we may share Personal Information with our trusted third party providers, who may be located in different jurisdictions across the world, for any of the following purposes: 

  • Hosting and operating our Site;

  • Providing you with our services, including providing a personalized display of our Site;

  • Storing and processing such information on our behalf; 

  • Serving you with advertisements and assist us in evaluating the success of our advertising campaigns and help us retarget any of our users;

  • Providing you with marketing offers and promotional materials related to our Site and services; 

  • Performing research, technical diagnostics or analytics;

We may also disclose information if we have good faith to believe that disclosure of such information is helpful or reasonably necessary to: (i) comply with any applicable law, regulation, legal process or governmental request; (ii) enforce our policies (including our Agreement), including investigations of potential violations thereof; (iii) investigate, detect, prevent, or take action regarding illegal activities or other wrongdoing, suspected fraud or security issues; (iv) to establish or exercise our rights to defend against legal claims; (v) prevent harm to the rights, property or safety of us, our users, yourself or any third party; or (vi) for the purpose of collaborating with law enforcement agencies and/or in case we find it necessary in order to enforce intellectual property or other legal rights.

User Rights

You may request to: info@glasgowgazebohire.com

  1. Receive confirmation as to whether or not personal information concerning you is being processed, and access your stored personal information, together with supplementary information. 

  2. Receive a copy of personal information you directly volunteer to us in a structured, commonly used and machine-readable format. 

  3. Request rectification of your personal information that is in our control.

  4. Request erasure of your personal information. 

  5. Object to the processing of personal information by us. 

  6. Request to restrict processing of your personal information by us.

  7. Lodge a complaint with a supervisory authority.

 

However, please note that these rights are not absolute, and may be subject to our own legitimate interests and regulatory requirements. 

 

If you wish to exercise any of the aforementioned rights, or receive more information, please contact our Data Protection Officer (“DPO”) using the details provided below:

info@glasgowgazebohire.com

Retention

We will retain your personal information for as long as necessary to provide our services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time. Under applicable regulations, we will keep records containing client personal data, account opening documents, communications and anything else as required by applicable laws and regulations. 

 

We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.

Cookies

We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services. 

 

A "cookie" is a small piece of information that a website assign to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services. 

 

The Site uses the following types of cookies:

 

a. 'session cookies' which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed; 

 

b. 'persistent cookies ' which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in; 

 

c. 'third party cookies' which are set by other online services who run content on the page you are viewing, for example by third party analytics companies who monitor and analyze our web access.

 

Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.

 

We also use a tool called “Google Analytics” to collect information about your use of the Site. Google Analytics collects information such as how often users access the Site, what pages they visit when they do so, etc. We use the information we get from Google Analytics only to improve our Site and services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

Third party collection of information

Our policy only addresses the use and disclosure of information we collect from you. To the extent you disclose your information to other parties or sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. Accordingly, we encourage you to read the terms and conditions and privacy policy of each third party that you choose to disclose information to. 

 

This Privacy Policy does not apply to the practices of companies that we do not own or control, or to individuals whom we do not employ or manage, including any of the third parties which we may disclose information as set forth in this Privacy Policy. 

How do we safeguard your information?

We take great care in implementing and maintaining the security of the Site and your information.  We employ industry standard procedures and policies to ensure the safety of the information we collect and retain, and prevent unauthorized use of any such information, and we require any third party to comply with similar security requirements, in accordance with this Privacy Policy. Although we take reasonable steps to safeguard information, we cannot be responsible for the acts of those who gain unauthorized access or abuse our Site, and we make no warranty, express, implied or otherwise, that we will prevent such access.

Transfer of data outside the EEA 

Please note that some data recipients may be located outside the EEA. In such cases we will transfer your data only to such countries as approved by the European Commission as providing adequate level of data protection, or enter into legal agreements ensuring an adequate level of data protection.

Advertisements

 We may use a third-party advertising technology to serve advertisements when you access the Site. This technology uses your information with regards to your use of the Services to serve advertisements to you (e.g., by placing third-party cookies on your web browser). 

 

You may opt-out of many third-party ad networks, including those operated by members of the Network Advertising Initiative ("NAI") and the Digital Advertising Alliance ("DAA"). For more information about this practice by NAI and DAA members, and your choices regarding having this information used by these companies, including how to opt-out of third-party ad networks operated by NAI and DAA members, please visit their respective websites: http://optout.networkadvertising.org/#!/ and http://optout.aboutads.info/#!/.

Marketing

We may use your Personal Information, such as your name, email address, telephone number, etc. ourselves or by using our third party subcontractors for the purpose of providing you with promotional materials, concerning our services, which we believe may interest you.  

 

Out of respect to your right to privacy we provide you within such marketing materials with means to decline receiving further marketing offers from us. If you unsubscribe we will remove your email address or telephone number from our marketing distribution lists. 

 

Please note that even if you have unsubscribed from receiving marketing emails from us, we may send you other types of important e-mail communications without offering you the opportunity to opt out of receiving them. These may include customer service announcements or administrative notices.

Corporate transaction

We may share information in the event of a corporate transaction (e.g. sale of a substantial part of our business, merger, consolidation or asset sale). In the event of the above, the transferee or acquiring company will assume the rights and obligations as described in this Privacy Policy.

Minors

We understand the importance of protecting children’s privacy, especially in an online environment. The Site is not designed for or directed at children. Under no circumstances shall we allow use of our services by minors without prior consent or authorization by a parent or legal guardian. We do not knowingly collect Personal Information from minors. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at info@glasgowgazebohire.com.

Updates or amendments to this Privacy Policy

We reserve the right to periodically amend or revise the Privacy Policy; material changes will be effective immediately upon the display of the revised Privacy policy. The last revision will be reflected in the "Last modified" section. Your continued use of the Platform, following the notification of such amendments on our website, constitutes your acknowledgment and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.

How to contact us

If you have any general questions about the Site or the information we collect about you and how we use it, you can contact us at info@glasgowgazebohire.com .

 

Please complete the details of the company

 

Last Modified: 13 OCT 2023

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